It's been almost a month and my order hasn't arrived yet. You're constantly sending me emails to comment. Send me my order first, what should I comment on? Also, it's ridiculous that it arrived so late, are you producing 5 socks from scratch? Where is my cargo? Tell me first.
- Late delivery, everyday mail for a review
Ilayda Ferikoglu
Reactie van Olfit
Dear Ilayda,
We are concerned by your review and sincerely regret that you’ve had to wait so long for your order. This is certainly not our usual standard. I see that we have sent several emails informing you that the product is out of stock and offering an alternative color that we could deliver immediately. Unfortunately, we have not received a response. The offer still stands! We cannot yet deliver your chosen color, but we do have the blue or multi-color option available. Our apologies for the inconvenience.
We hope this explanation provides more clarity and that we may soon welcome you back as an Olfit customer. Please feel free to contact us anytime between 9:00 AM and 9:00 PM.